All your JMV questions, in one place
Browse insurance, customer service, DMV, and tax-appointment questions.
Getting started
Request an insurance quote or contact either office. Tell us the coverage you need and our team will follow up.
California: 6367 S Alameda St, Los Angeles, CA 90001. Call 323-277-6290. Monday–Friday, 10 AM–7 PM.
Arizona: 8257 Hwy 95, Mohave Valley, AZ 86440. Call 928-255-5606. Monday–Friday, 10 AM–5 PM.
Both offices are closed Saturday and Sunday.
Yes. Tell us your preferred language when you send a request.
No. A request is an inquiry. Coverage starts only after confirmation from an authorized representative and the insurer.
Use our payment-options page or contact JMV for help with your current policy.
Yes. Start an Arizona auto quote through JMV’s Novo link. California customers can use our quote request form.
Auto, motorcycles, boats & RVs
Split limits show bodily injury per person, bodily injury per accident, and property damage. California and Arizona have different minimum requirements. Use the state resources below for current requirements and ask JMV to help review coverage options.
Liability addresses covered injury or property damage to others. Collision addresses covered damage to your vehicle from a collision. Comprehensive addresses other covered losses such as theft, subject to policy terms.
It is the amount you are responsible for on a covered claim when that coverage has a deductible. Ask how different deductibles affect your quote.
Discuss your assets, budget, and risks with the team. Minimum limits may not cover the full cost of an accident.
Driver details, vehicle information, garaging address, current coverage, and desired start date.
Yes. Tell JMV about the filing you need so the team can review available options.
Prioritize safety, contact emergency services when needed, document what happened when safe, and notify your insurer promptly. Ask about any required reports.
The insurer has determined the loss meets its total-loss criteria. Ask the adjuster about valuation, your deductible, financing, and next steps.
That depends on the coverage and claim. Review any rental reimbursement limits and ask the insurer before arranging a rental.
They can. Insurers use approved rating factors and underwriting rules, which vary by location and policy.
Yes. Explain all vehicle uses so the team can review suitable coverage. Personal policies and platform coverage may have restrictions.
Tell JMV where you are traveling. Review policy territory and requirements before you leave; Mexico travel may require a separate policy.
Contact JMV with the vehicle or vessel details, how you use it, and the options you want to discuss.
Do not assume they are. Ask about the coverages, limits, exclusions, and endorsements in your policy.
Cancellation ends a policy before its scheduled end date; nonrenewal means it will not continue for the next term. Review the notice and contact the insurer or JMV promptly.
Homeowners, renters & condos
Discuss your dwelling, other structures, belongings, loss of use, personal liability, limits, deductibles, and exclusions.
Generally it does not. Renters insurance can address personal property and other covered risks.
Standard policies generally exclude these risks. Ask about separate coverage and the policy’s exclusions.
Review the association’s master policy and your responsibilities. Discuss personal property, interior improvements, liability, and any coverage gaps.
Payment depends on the covered loss, policy limits, deductible, valuation, and settlement terms. Ask the adjuster about your specific claim.
Yes. Photos, receipts, and an inventory can help document belongings. Keep a copy somewhere you can access after a loss.
Ask about special limits and whether scheduled or additional coverage is available.
Check the named insureds and the policy’s definition of an insured. Tell JMV about household or ownership changes.
It can include personal liability coverage for covered claims. The policy determines insureds, limits, and exclusions.
Compare options with consistent limits, ask about eligible discounts, and choose a deductible you can manage.
Business & other services
Business operations, location, revenue, payroll, vehicle and property details, current coverage, and contract requirements as relevant.
Do not assume it does. Discuss workers’ compensation, commercial auto, professional liability, and other needs separately.
Provide business operations, employee duties, payroll, and current policy details if available.
Contact the team about vehicle registration, title transactions, printing, travel, and other services. You can also start a surety bond request online. Availability varies by office.
Yes. Visit Event Coverage or Surety Bonds to start through JMV’s online service links.
Income tax & appointments
Complete the appointment request with your preferred office, date, and time window. JMV will contact you to confirm availability.
No. It remains a request until the team confirms it.
Ask for an estimate based on your return and service needs. We recommend confirming fees before work begins.
No. The form is for scheduling details. Ask the team how to submit documents; do not include Social Security numbers or tax documents in general messages.
